Terms of service

Last Updated: May 2026

Welcome to Vero Active. By accessing our website (veroactive.co) and placing an order, you agree to these Terms of Service.

1. Use of Our Website

You must be at least 18 years old to make purchases on veroactive.co. By placing an order, you confirm that you are of legal age and that all information you provide is accurate.

2. Products & Pricing

All products are made-to-order with custom monogramming. Prices are listed in USD and are subject to change without notice. We reserve the right to limit quantities or refuse service at our discretion.

3. Custom Orders

By submitting a custom monogram order, you:

  • Acknowledge that personalized items are final sale
  • Confirm the accuracy of your monogram details
  • Understand production takes 7-10 business days
  • Agree that minor variations in fabric, dye, and processing may occur

4. Payment

We accept major credit cards and other payment methods as displayed at checkout. Payment is processed at the time of order. You authorize us to charge your payment method for the full order amount, including applicable taxes and shipping.

5. Intellectual Property

All content on veroactive.co, including text, graphics, logos, and images, is the property of Vero Active and protected by copyright and trademark laws. Our custom monogram font and branding are proprietary.

You may not:

  • Reproduce, distribute, or create derivative works from our content
  • Use our brand name, logo, or designs without written permission
  • Reverse engineer or copy our monogram font

6. Accuracy of Information

We strive for accuracy in product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct errors, change information, or cancel orders at any time.

7. Limitation of Liability

Vero Active is not liable for:

  • Delays in production or shipping beyond our control
  • Errors in monogramming that match customer input
  • Minor variations in fabric or color
  • Lost or stolen packages after carrier delivery confirmation

Our total liability for any claim related to your order shall not exceed the amount you paid for that order.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Governing Law

These Terms are governed by the laws of the State of Hawaii, United States. Any disputes shall be resolved in the courts of Hawaii.

10. Changes to Terms

We may update these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.

11. Contact

Questions about these Terms? Email us at hello@veroactive.co.

 or visit our contact page